Frequently Asked Questions

Question:
Stories of companies promising to buy properties but then backing out concern me, why are Keephold any different?

Answer:
We pride ourselves on our values and principles and believe that honesty and integrity are the key to our business success.

We are an ethical, professional property company. Our directors have a wealth of experience within the property market and have arranged the purchase and sale of thousands of properties. We have a strict code of practice and promise the customer a fair and honest sale.

Question:
Do you buy land and commercial property?

Answer:
Yes. Buying and developing land requires specialist knowledge of planning regulations and development costs ... expertise that we're able to provide.

Question:
How do I know I am getting the Right Offer?

Answer:
All of our valuations are carried out by an independent representative from the RICS. They will assess the condition of the property, its location, local market, and our offer shall be based on their appraisal.

Question:
How long can I rent the property back for?

Answer:
You can stay as long as you require. We are in the business of renting properties back long term and are keen to have committed long term tenants who look after the property and love living there.

Question:
How much rent will I be paying if I sell and rent back?

Answer:
Whatever you can afford. We consider each case individually and will charge rent that is affordable to you.

Question:
Do you buy property of any value?

Answer:
We will look at property of any value and will seek to help you if we can.

Question:
I'm not in a hurry to sell, should I still contact you?

Answer:
Absolutely. We can make you an offer at any time that is suitable to you and your situation and by selling to us you will have none of the usual hassles involved, which means a smooth and stress-free sale.

Question:
How long do i have to decide to accept your offer?

Answer:
Our offer is valid for 28 days. After that time we may still be able to continue with the offer but usually we will reassess the situation and update our offer.

Question:
Would the rent increase over time?

Answer:
Yes it will. For the first two years of the tenancy the rent will remain at a fixed level. After this, the rent will start increasing in line with inflation.

Question:
How long does it take to sell the property?

Answer:
Around 4 weeks. In time-sensitive cases we can complete much quicker.

Question:
What are the costs involved in me being a tenant?

Answer:
Apart from the rent, you will also need to pay your bills (gas, electricity, etc.) and the council tax.

After a sale and rent back, we will be responsible for the Buildings Insurance. We will also be responsible for ensuring that your household appliances are fully functional (for example your boiler, cooker, shower, etc.). Every year we shall carry out a full inspection of all gas electricity supplies within the building.

Question:
Do you keep the properties you buy?

Answer:
Yes we do. We believe in providing long term security for our tenants and as a result we believe in keeping hold of the properties we buy.

Question:
Does it matter if the property is in poor condition?

Answer:
No. If the house is in need of refurbishment then we will ensure that the necessary work is carried out.

Question:
I'm in arrears with my mortgage payments - can you still help me?

Answer:
Yes, usually, as long as there is still some equity left in the house. We have helped several people, some who are facing growing mortgage arrears and others who have been within hours of repossession, so contact us now before it is too late.

Question:
What kind of a tenancy agreement will be used?

Answer:
In our sale and rent back scheme, we use the standard Assured Shorthold Tenancy (AST) agreement that is commonly used by letting agents. At the end of each year a new agreement will be signed to allow you to carry on living in the property.

Give us a call today on 0191 256 0052 or email your enquiry and receive an offer within days!

Free valuation, Free guidance, Free legal advice*
*choose an experienced solicitor from an independent panel who works exclusively for you